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Help

Choose a topic below for help with your registration, account, or an event.

Find your registration

When you register, we send a confirmation email to the address you used. If you don't see it, check your spam or promotions folder.

You can also find all your registrations on the site: sign in, click the user icon, and choose My events.

Just registered and it isn't showing yet? Refresh the page.

If you were charged but the event isn't in My events, contact Community Events support.

Go to My events

Ask the organizer

For questions about the event itself, the organizer will have the best information.

On the event page, click the organizer's name or photo under "Hosted by". You'll find their contact information on their profile.

Change or cancel

Changes and cancellations are handled by the event organizer. Each organizer sets their own refund, cancellation, and transfer policies.

You can find their contact information by clicking the organizer's name under "Hosted by" on the event page.

Account & sign-in

If you can't sign in, try resetting your password from the sign-in page. If the reset form says there's no account for that email, you may have registered with a different address.

Having trouble verifying your account, or still stuck? Email Community Events support and include the email address you're using.

Email support

Report a problem

Try refreshing the page first. That clears up most one-off glitches.

If the problem keeps happening, email Community Events support. Include the event name, what you were trying to do, and a screenshot if you can.

Email support